- How do I check the status of my order?
You can check the status of your order by clicking TRACK on the My Orders page.
Your tracking link may take up to 24 hours from shipping to get activated. Once your order is placed, we will send you confirmation of your order details on e-mail and SMS.
Again, once we dispatch your shipment you will be notified via SMS and e-mail.
In case of any unusual event which delays your order, you will receive an update from us.
2. My order is shipped but not yet delivered
We apologies for the inconvenience. Please share your query in detail along with the order id number, our customer care executive will work on your query . We will get back to you in the next 24 hours.
3. I have self-shipped. How do I get the refund?
If you have self-shipped the product already, please email us the screenshot of the courier receipt along with the order id number. Our customer care executive will work on your query. We will get back to you in the next 24 hours.